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Micro mistakes in an e-book
09:09 Just for fun today I am counting how many micro organisational mistakes today to help improve my focus – up to 9 (+/-1). Or just download the e-book created with the help of tweetbook.in, with my...
View ArticleWitty comment on customer expectations
Saw this witty comment on people’s expectations around products on an Engadget piece regarding the new Google TV launch: Man people go off-topic fast… can’t we just comment on the actual product...
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The difference between how customers and industry think and speak
Customer lingo: “’Cause you see. doesn’ nobody really know that it’s a God, y’know, ‘cause I mean I have seen black gods, pink gods, white gods. all color gods, and don’t nobody know it really a God....
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Thinslicing joke, otherwise lost to the world
Phew, just found my joke I contributed to the xs4all Science Jokes site wayback in March 2001. Now it looks like a joke about #thinslicing, in part because it includes concepts borrowed from my...
View ArticleLights, camera, action
“Video footage caught by a commuter’s dashboard camera, a precaution used by many drivers against corrupt traffic police, showed a bright light and vapour trail blazing across the sky”. Saw the...
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Check out my Shorty interview
The Shorty Interview with Stuart G. Hall What’s your best tweet? My Jim Carrey reply after the film ‘No’ maybe, but I’ll let you know:-) What are six things you could never do without? My sixth sense,...
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Do British Gas employees all sing from the same hymn book?
I used the British Gas contact form to email to ask for my electricity direct debit to be retained at £38 on Friday. I received a reply saying why British Gas was recommended that I increase to £76,...
View ArticleMacGuffin in a paragraph
I presented a paper on non-linear empowerment at Berkley based on radical educational theory in 1999, which fuses scientific and folk world views, and applied that to my own work challenges, most...
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Great startups know the answer
What’s the same underlying reason for why businesses struggle to innovate, and find it hard to have great customer service? Great #startups know! Related posts: What’s the dumbest-nerd-thing you’ve...
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